Responsible Gaming
at 78abc

1. Our Commitment to Safe Play

78abc is more than just an online casino and sports betting platform serving players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar — it is a platform built on a foundation of trust, transparency, and player wellbeing. We firmly believe that gambling should be a form of entertainment and not a source of financial stress, anxiety, or harm.

Our responsible gaming programme is a central pillar of how 78abc operates. Every feature we build, every promotion we run, and every interaction our support team has with players is informed by our commitment to keeping the 78abc experience enjoyable and within healthy boundaries. We do not want players to gamble beyond their means, and we actively provide tools to help prevent that from happening.

We design our responsible gaming tools to be easily accessible from within every player's account. There are no long forms, no waiting periods for applying protective restrictions, and no barriers to seeking help. If you want to set a deposit limit, you can do so right now. If you want to exclude yourself, the process is straightforward and takes effect immediately.

Responsible gaming at 78abc is a shared responsibility. We provide the tools and the support framework, but we also encourage every player to approach gambling with a clear mindset: set a budget before you play, decide on a time limit, and treat any winnings as a bonus rather than expected income. When gambling stops being fun, it is time to take a break — and 78abc makes it easy to do exactly that.

3. Recognising Problem Gambling

Gambling is an enjoyable pastime for the vast majority of players who participate in it responsibly. However, for a small proportion of individuals, gambling can become a problem that negatively affects their finances, relationships, mental health, and daily functioning. Recognising the early signs of problem gambling is the first step towards getting back in control.

78abc encourages all players to regularly review their gambling habits honestly. The following warning signs may indicate that gambling is becoming a concern rather than a source of entertainment:

• Spending more money on gambling than you can comfortably afford to lose
• Chasing losses — continuing to play in an attempt to recover money that has already been lost
• Gambling for longer periods than originally intended, losing track of time while playing
• Borrowing money from friends, family, or lenders in order to gamble
• Feeling anxious, irritable, or restless when not gambling or when trying to cut down
• Neglecting work, family responsibilities, or personal health because of gambling
• Lying to family members, friends, or colleagues about the extent of your gambling activity
• Using gambling as a way to escape stress, depression, anxiety, or other emotional difficulties
• Feeling unable to stop or take a break from gambling even when you want to

If you recognise one or more of these signs in your own behaviour, please take action. Use the player protection tools available in your 78abc account, speak to a trusted person in your life, or contact our support team. You do not need to face this alone, and help is available.

5. Self-Exclusion

Self-exclusion is the most comprehensive player protection tool available on the 78abc Platform. It is designed for players who feel that they need a firm, enforceable break from gambling and want to remove the temptation of easy access to their account entirely.

How Self-Exclusion Works

When you activate self-exclusion on your 78abc account, the following happens immediately:

• Your account is locked and you cannot log in for the duration of the exclusion period
• Any pending bonus offers or promotional communications are suspended
• Deposit functionality is disabled for the entire exclusion period
• Marketing emails, SMS notifications, and promotional messages from 78abc are stopped
• Your account balance is preserved and will be accessible to you once the exclusion period has concluded (or immediately upon request for permanent exclusion — contact support to request a balance withdrawal)

Available Exclusion Periods

• 1 Month — A short but firm break for players who want to reassess their habits
• 3 Months — A medium-term exclusion suitable for players experiencing increasing concern
• 6 Months — A substantial break recommended for players who recognise clear signs of problem gambling
• 1 Year — An extended exclusion for players who need significant time away from gambling
• Permanent Exclusion — A lifetime exclusion for players who decide that gambling is not compatible with their wellbeing. Permanent exclusion is irreversible.

Requesting Self-Exclusion

You can initiate self-exclusion from within your account settings under the Responsible Gaming section, or by contacting our support team directly via live chat or by emailing [email protected]. State clearly that you wish to self-exclude and specify the period. Our team will process your request and confirm activation immediately.

7. Time-Out & Reality Checks

The Time-Out feature and Reality Check alerts are two complementary tools designed to help you maintain awareness of how much time and money you are spending on the 78abc Platform. Together, they form an effective layer of day-to-day protection that keeps gambling in its proper perspective.

Time-Out Feature

A time-out is a short, temporary suspension of your 78abc account. Unlike self-exclusion, it is intended for players who simply want a brief, structured break — perhaps after a long session, during a period of stress, or as a scheduled regular pause. Available time-out periods at 78abc are:

• 24 Hours — A single-day break to reset and reflect
• 48 Hours — A weekend break or brief period of rest
• 7 Days — A one-week structured pause from all gambling activity
• 30 Days — A month-long break for more serious reassessment

During a time-out, your account is fully inaccessible. You cannot log in, deposit, or wager on any game or market. At the end of the time-out period, your account resumes normal status automatically. However, we encourage you to take a few moments to reassess whether you are ready to return before logging back in.

Reality Check Reminders

Reality checks are periodic on-screen notifications that appear while you are actively using the 78abc Platform. You can set the interval at which these reminders appear — every 30 minutes, every 60 minutes, or every 90 minutes. Each reminder displays:

• The total amount of time you have been logged in during the current session
• Your net win or loss position for the session
• A prompt to confirm whether you wish to continue playing or end your session

Reality checks are a gentle but meaningful nudge to stay aware. Many players find that seeing their session time and net position displayed objectively changes how they feel about continuing — and that is exactly the point. Informed decisions are better decisions.